Growing your Leadership Skills
Lisa Starr Wynne Business Senior Consultant Lisa Starr has almost 30 years of experience in the spa and beauty industry. An accomplished instructor, Lisa leads Wynne Business educational seminars for spa owners and managers across the globe.
The Spa and Wellness movement is attracting locals and tourists alike to spas & leisure facilities, but running profitable spa businesses can be a challenge. Creating and maintaining a well-trained staff, effective products and enjoyable treatments, along with a clean and well-designed facility and a robust marketing program, are essential elements for long-term spa success and profitability. If you are a spa owner, manager or director, who would like to improve your results, this one-day spa management seminar is for you. The program will emphasize simple, practical and proven methods for enhancing the performance of your staff and your spa business, and give you strategies for managing long-term growth. International spa consultant, educator and journalist Lisa Starr, a former GM of a group of spas, will share techniques for creating quality and consistency in your day to day operations
- Understanding Basic Financials
- Attracting & Retaining Staff Members
- The Do’s and Don’ts of Spa Retailing
- Spa Marketing Concepts & Tactics
- Quality Management Strategies